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Interactive Services Group
600C Delran Parkway
Delran, NJ 08075
Phone: 800-566-3310
Fax: 856-824-9415
Customer Survey
Dear Customer:
We want to thank you for giving us the opportunity to work with you. Please help us provide even better services by taking a couple of minutes to tell us about the service that you have received to date. We appreciate your business and want to make sure we meet your expectations.
On a scale of 1(strongly disagree) to 5(strongly agree), please answer the following questions.
Name:
(optional) Company:
(optional)
1.
In the thinking of your most recent experience with ISG (a repair, a conversation, an email, etc)... you would say you were satisfied with the result.
(SD)
1
2
3
4
5
(SA)
2.
The process for raising issues with ISG and getting them resolved is simple.
(SD)
1
2
3
4
5
(SA)
3.
In thinking of the features and benefits you derive from using ISG services, you would say you are satisfied.
(SD)
1
2
3
4
5
(SA)
4.
The ISG representatives you speak to are courteous.
(SD)
1
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4
5
(SA)
5.
The ISG representatives you speak to are quick to respond to your needs.
(SD)
1
2
3
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5
(SA)
6.
ISG effectively communicates all relevant information to your orgatization (reports, records, website information, etc.).
(SD)
1
2
3
4
5
(SA)
7.
Overall, I am satisfied with ISG.
(SD)
1
2
3
4
5
(SA)
8.
I would continue to do business with ISG.
(SD)
1
2
3
4
5
(SA)
9.
I would refer someone I know to ISG.
(SD)
1
2
3
4
5
(SA)
Additional comments or observations:
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