Interactive Services Group > About

Wednesday, July 23, 2008

Dear Customer: We want to thank you for giving us the opportunity to work with you. Please help us provide even better services by taking a couple of minutes to tell us about the service that you have received to date. We appreciate your business and want to make sure we meet your expectations. On a scale of 1(strongly disagree) to 5(strongly agree), please answer the following questions.
Name: (optional) Company: (optional)
1.	In the thinking of your most recent experience with ISG (a repair, a conversation, an email, etc)... you would say you were satisfied with the result.
(SD) 1 2 3 4 5 (SA)
2.	The process for raising issues with ISG and getting them resolved is simple.
(SD) 1 2 3 4 5 (SA)
3.	In thinking of the features and benefits you derive from using ISG services, you would say you are satisfied.
(SD) 1 2 3 4 5 (SA)
4.	The ISG representatives you speak to are courteous.
(SD) 1 2 3 4 5 (SA)
5.	The ISG representatives you speak to are quick to respond to your needs.
(SD) 1 2 3 4 5 (SA)
6.	ISG effectively communicates all relevant information to your orgatization (reports, records, website information, etc.).
(SD) 1 2 3 4 5 (SA)
7.	Overall, I am satisfied with ISG.
(SD) 1 2 3 4 5 (SA)
8.	I would continue to do business with ISG.
(SD) 1 2 3 4 5 (SA)
9.	I would refer someone I know to ISG.
(SD) 1 2 3 4 5 (SA)
Additional comments or observations:

Contact Us @ 800.566.3310